Privacy Policy

Nexora (“we”, “us” or “our”) operates https://nexorawebsites.ca and provides web design and development services. This policy explains what personal information we collect, why we collect it, and how we handle it. We keep it deliberately plain-English — if anything is unclear, email us at benducey@nexorawebsites.ca.

We collect information you choose to give us, including:

• Contact details — your name, email address and phone number when you submit our contact form, request a quote or subscribe to our newsletter.
• Project information — details about your business, budget and website requirements submitted through our quote wizard.
• Account information — a name, email and password if you create a client account to view your quotes.
• Usage data — standard technical information such as browser type, pages visited and approximate location, collected through cookies and analytics tools.

• To respond to your inquiries and prepare project quotes.
• To deliver, invoice and support the services you hire us for.
• To send our newsletter, if you subscribed — every email includes an unsubscribe link.
• To understand how visitors use our site so we can improve it.
• To comply with legal obligations and enforce our terms.

We do not sell, rent or trade your personal information to third parties.

We use essential cookies to keep the site working (for example, remembering your cookie preferences and keeping client accounts signed in) and optional analytics cookies to understand site traffic. You can decline non-essential cookies through our cookie banner and control cookies entirely through your browser settings.

We share limited data with trusted providers who help us run our business — such as hosting platforms, email delivery services and analytics tools. Each provider is bound to use your information only to perform services for us, and we share the minimum data necessary.

We keep contact messages and quote requests for as long as needed to serve you and maintain business records, typically no longer than three years after our last interaction. Newsletter subscriptions are kept until you unsubscribe. You can request deletion at any time (see below).

Depending on where you live, you may have the right to:

• Access a copy of the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information.
• Opt out of marketing communications at any time.

To exercise any of these rights, email benducey@nexorawebsites.ca — we respond to verified requests within 30 days.

We protect your information with industry-standard measures, including encrypted connections (HTTPS), hashed passwords and access controls limiting who on our team can view client data. No method of transmission or storage is 100% secure, but we work hard to protect what you share with us.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

We may update this policy from time to time. Material changes will be reflected in the “Last updated” date above, and significant changes will be announced on our website.

Questions about privacy? Reach us at benducey@nexorawebsites.caor call (519) 504-0269. You can also use our contact page.